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CLINIC BUSINESS SVCS SUPERVISOR

SUMMARY:

   The Clinic Business Services Supervisor is responsible for overseeing the various aspects
   of medical insurance entitlements and patient billing service operations within the Patient
   Business Services Department.  This position is governed by state and federal laws and 
   institution policy. 

TYPICAL FUNCTIONS:

   Supervises patient accounts and administrative support staff personnel by  interviewing,
   hiring, training, making work assignments and evaluating job performance. 

   Assists in long-range planning for department, develops policies and procedures, and
   implements program changes. 

   Coordinates processing of patient insurance and patient billings, monitors pre-certification
   of insurance, collections, quality of  customer services, and data management processes. 

   Serves as liaison between hospital and insurance agencies, computer support departments
   and customers and researches technical manuals to keep abreast of technical processing 
   advancements. 

   Handles problem cases and referrals from management, provides information to patients
   and outside agencies and represents work units at various meetings. 

   Compiles various reports and statistical data required by management. 

Performs other duties as assigned.

KNOWLEDGE, ABILITIES, AND SKILLS:

   Knowledge of public and private insurance carriers

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