Arkansas.gov

ASSISTANT BOOKSTORE MANAGER

SUMMARY:

   The Assistant Bookstore Manager is responsible for a specific area or areas in an institution 
   of higher education bookstore.  This position is governed by state and federal laws and 
   institution policy. 

TYPICAL FUNCTIONS:

   Gathers textbook information by contacting department and faculty personnel and
   determines quantities to order by checking current stock, estimating student buy back of 
   books, and reviewing previous course enrollment. 

   Reviews price lists, invoices, and purchase orders to ensure receipt and correct pricing of 
   books. 

   Purchases office supplies, basic school supplies, soft goods, gifts, souvenirs, and sundry
   items. 

   Oversees operations of customer service counter, including special book orders, gift
   wrapping, mailing services, and customer questions. 

   Handles customer complaints concerning defective or unsatisfactory merchandise. 

   Coordinates book promotions and sale tables. 

   Recommends changes in policies and procedures to bookstore manager. 

Performs other duties as assigned.

KNOWLEDGE, ABILITIES, AND SKILLS:

   Knowledge of purchasing principles and procedures. 
   Knowledge of the operation of a revenue producing facility. 
   Ability to determine merchandising needs by reviewing inventory and pricing information. 
   Ability to coordinate various sales and advertising activities. 
   Ability to handle and resolve customer complaints.

MINIMUM EDUCATION AND/OR EXPERIENCE:

  The formal education equivalent of a high school diploma; plus two years of specialized
  training in sales and marketing or a related field; plus two years of experience in a revenue
  producing facility or related area. 

Additional requirements determined by the agency for recruiting purposes require review and approval by the Arkansas Division of Higher Education.

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.


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